FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
What is a GoldBean?
A GoldBean is a small piece of solid 9k gold, carefully crafted in the UK. Each GoldBean is designed to make owning gold affordable, elegant, and simple. It’s gold ownership redefined — allowing you to build a personal collection over time, one GoldBean at a time.
Why choose GoldBeans over traditional gold investments or jewellery?
GoldBeans fills the gap between traditional gold investments, which often require significant funds and knowledge, and regular jewellery, which can come with high retail markups. GoldBeans offers a straightforward, affordable way to own genuine gold without the added complexities.
What materials are used in each GoldBean?
Each GoldBean is crafted from solid 9k gold, sourced exclusively from the best UK suppliers. This durable and authentic material allows us to offer an affordable price without compromising on quality, ensuring each GoldBean meets our high standards for longevity and craftsmanship.
How big are GoldBeans?
Each GoldBean weighs 0.5 grams and is designed to be compact and easy to collect.Due to the fact that each GoldBean is handcrafted, there is a precisiontolerance of +/-1%. This small size makes them ideal for affordable goldaccumulation, letting you build your collection over time.
How should I care for my GoldBeans?
GoldBeans are crafted from solid 9k gold, making them naturally resistant to tarnishingand daily wear. Their durable composition means they don’t require specialcare; however, if you wish to maintain their shine, simply store them in apouch or box when not in use. You can gently clean them with a soft, dry clothif needed, but rest assured, your GoldBeans are made to last.
Where are GoldBeans made?
All GoldBeans are crafted in the UK, using high-quality materials and workmanship. We are committed to maintaining local craftsmanship and providing a product our customers can trust.
Are GoldBeans a good investment?
GoldBeans are a simple, accessible way to own real gold. While they’re not meant as high-yield investments, they offer an enjoyable way to accumulate gold affordably over time. If you’re interested in traditional gold investing, please consider additional options or seek advice from a financial expert.
Can I return my GoldBeans if I’m not satisfied?
Yes, we offer a return policy for all purchases, provided that the capsule and Security Label are intact as they arrived. Each capsule is sealed with a Security Label to confirm the authenticity of the gold inside. This label is tamper-evident—once removed, it cannot be reattached and will leave visible marks to indicate it was opened. For full details on how to initiate a return or exchange, please refer to our [Return Policy].
How can I be sure GoldBeans are authentic?
Each GoldBean is crafted from certified solid 9k gold, sourced exclusively from trusted UK suppliers to ensure the highest quality. We pride ourselves on transparency and rigorous quality standards, and every GoldBean comes with our certificate of authenticity. For added assurance, each capsule containing your GoldBean is sealed with a Security Label, guaranteeing that an unopened capsule contains an authentic GoldBean exactly as it left us. This provides you with complete confidence in its lasting value and genuine craftsmanship.
How long does shipping take, and where do you deliver?
Your safety and satisfaction are our top priorities. We deliver all GoldBeans via Royal Mail Signed For 1st Class service for secure and reliable delivery. Standard shipping times are typically 1 to 3 business days within the UK and 3to 5 business days for international deliveries. In the rare event of any delays on our end, we’ll keep you informed via email.
How can I contact you if I have further questions?
We’re here to help! Please use the contact form on this page to send us your message. Our customer service team is dedicated to ensuring you have a smooth and enjoyable experience with GoldBeans.